1000s of Happy Customers
Testimonials
“Both James Cole at Lapsafe's offices and Chris Allen, our visiting Lapsafe Engineer performed more than adequately. Both have our thanks.”
“Engineer was brilliant. Great job!”
“Always receive excellent service.”
“Also efficient service and problem fixed first time.”
“The hardware and software are reliable and the support is absolutely brilliant without fail.”
“The engineer came a day early and fixed two issues quickly and with no fuss. Thank you”
“Fast and efficient service as usual!”
“Our support engineer James Cole (who turned out to be our site engineer as well), was absolutely brilliant; approachable, professional, super efficient and sooo patient with us over the arrangements for and actual removal of our Lapsafe cabinets. Thankyou ever so much for your help.”
“Swift response, always kept informed and delivered.”
“Quick and helpful service with good communications from the engineer throughout.”
“Great customer service, reliable product, great aftersales care, students love the addition to our service offer, issues resolved quickly, easily aligns with our LMS.”
“Well organised and competent delivery of support requirements.”
“James, at Lapsafe support was extremely helpful. ”
“Always helpful always quick to respond”
“The staff are helpful and friendly.”
“The technician was prompt, courteous, thorough and professional!”
“A very professional and reliable company. Honest, efficient and friendly service.”
“The engineer was very good and efficient in repairing our LapSafe to get in back in use.”
“Engineer is fantastic as always :)”
“Very quick response to the ticket I raised. Good communication throughout. Well done!”
“Quick, professional”
“Great advice from the LapSafe Team helped the college realise its vision of creating an independent, technology rich, study space which meets the ever-changing needs of learners preparing for their next steps beyond Further Education. ”
“From our initial meeting to the completion of our first installation (with 3 further installations planned), the service we have received from the LapSafe Team has been exemplary. ”
“Very pleased with the support I have received from LapSafe®.”
“I have been using laptop trolleys for more than 11 years now. Never had any issues and very supporting.”
“Fast response to request for support and quick repair with no fuss. First rate service.”
“James was really helpful in getting the engineer sent to site and the engineer was super helpful too. Very respectful, polite and knowledgeable guy who carried himself and went the extra mile. Overall brilliant service from LapSafe®.”
“Excellent service all round.”
“LapSafe® always offer a great service, great product and if you need them for support they are always there to get the job done.”
“Fast resolution and good communication.”
“We received fast and efficient service when we needed a laptop trolley upgraded.”
“Excellent service and cost. Absolutely love these trolleys.”
“Great support from James on the phone and organising things, and great work from James who came to site to fix the trolley for us as it had damaged lock and we couldn't get into it!
All round top team”
“The response from support was quick, we were given a number of options with regards to solving my query. James was helpful.”
“We've had two LapSafe® trolleys for over 12 years and other than having the charging cables changed in order to fit new laptop models, we've never had any problems with the trolleys. A worry-free laptop charging solution.”
“Robust Units”
“The service and response received across the spectrum of roles we interact with a third party solution. Through sales, support and installation it is a smooth and seamless experience”
“Always efficient and reliable with their support”
“Was kept informed of the call out arrangements, engineer attended at the expected time and completed the job efficiently. Great service.”
“The service is always excellent and issues are resolved as quickly as possible, this helps to alleviate pressure on the service and maintain IT support for our learners.”
“Excellent Service.”
“Really timely and effective response. Good communication, thank you!”
“Came to do some changes to the LapSafe® to accommodate new laptops with different power supplies, quick, efficient and friendly, 'jobs a good un!' ”
“Very easy to install and use.”
“Rapid response to an issue on the system this morning very impressed, wish all our IT systems worked this quickly.”
“Support from LapSafe® is always top class. Response times excellent and staff always happy to help when we have problems. Although the problems are rare too as the kit is so reliable and robust!”
“The whole process was quick and easy.”
“Fast, high quality service from the first call to the technician finishing the repair.”
“Always super support from Lapsafe. Engineer is professional and reliable. Knowledgeable and polite. Never let us down!”
“Good product, first rate support, what more could we want!”
“Because generally they don’t squabble about things they just do it”
“Swift and detailed response from Matthew as always :)”
“The service support is always of an extremely high quality and the focus is always on the user.”
“Rapid response with good advice given – thanks!”