Repair, Deploy & Replenish with
Break/Fix Smart Lockers
Automate your Break/Fix services to speed up IT response times and reduce users’ downtime, saving money, time and resources.
Break/Fix
Where a ‘break/fix’ service is required, our Smart Lockers can manage your IT equipment remotely from a single point of access. Temporary devices and assets can be speedily swapped out to a user from a designated locker bay, ensuring they return to work as quickly as possible.
Engineers can remotely connect to devices, while they are securely stored (and charged/powered) to diagnose and fix any problems.
Automatically assign a locker to a user to deposit a broken or faulty device for repair or to collect a temporary whilst theirs is being fixed or deploy a new device if the faulty device cannot be repaired.
Both KVM’s and managed switches can be fitted in our Smart Lockers, providing you remote access and connectivity just when you need it the most. Remotely build, fix, or update devices, improve your service levels and increase productivity with less downtime.
Deployment
When new equipment and assets are required for ‘new starters’ or existing staff, deployment of pre-configured devices is quick and simple.
Issue New Starter Kit
Speed up the on-boarding process for new users by remotely assigning them a locker loaded with all the assets they need when they start.
When collected the assets and the locker can automatically be returned to the pool for reassignment.
Issue Replacement Devices
IT management teams can remotely assign a locker to a user loaded with replacement assets to speed up IT support and reduce downtime. A must in this day and age!
Replenishment
Quickly and easily replace deployed equipment to maintain the provision of suitable devices onsite and maintain service levels.
- Replenish equipment quickly and efficiently
- Maintain devices for rapid deployment
- Increase productivity
End of Life
When assets come to their ‘end of life’, they can be dropped off into a smart locker bay and collected by an administrator and disposed of appropriately.
Integrations
With our full suite of APIs you can integrate any existing software platforms and take control of your users, assets, groups, lockers and smart-locker services.
Integrate ONARKEN® into the third-party tools you already use to enhance your experience.
Compare Smart Lockers for Break/Fix
Smart Locker Break/Fix Comparison Table
Consul
Features
- KVM
- Yes
- Data Transfer
- Yes
- Smart Charge Detection
- Yes
- RFID Asset Detection
- No
- Reporting
- Yes
- Custom Dashboards
- Yes
- Email Notifications
- Yes
Integrations
- LDAP Active Directory
- Yes
- Azure Active Directory
- Yes
- Paxton Net2
- Yes
- Papercut
- Yes
- API
- Yes
Sovran
Features
- KVM
- Yes
- Data Transfer
- Yes
- Smart Charge Detection
- Yes
- RFID Asset Detection
- No
- Reporting
- Yes
- Custom Dashboards
- Yes
- Email Notifications
- Yes
Integrations
- LDAP Active Directory
- Yes
- Azure Active Directory
- Yes
- Paxton Net2
- Yes
- Papercut
- Yes
- API
- Yes
Diplomat Pro
Features
- KVM
- Yes
- Data Transfer
- Yes
- Smart Charge Detection
- Yes
- RFID Asset Detection
- Coming Soon
- Reporting
- Yes
- Custom Dashboards
- Yes
- Email Notifications
- Yes
Integrations
- LDAP Active Directory
- Yes
- Azure Active Directory
- Yes
- Paxton Net2
- Yes
- Papercut
- Yes
- API
- Yes
Smart Locker Break/Fix Comparison Table
Features
| Feature | Consul | Sovran | Diplomat Pro |
|---|---|---|---|
| KVM | Yes | Yes | Yes |
| Data Transfer | Yes | Yes | Yes |
| Smart Charge Detection | Yes | Yes | Yes |
| RFID Asset Detection | No | No | Coming Soon |
| Reporting | Yes | Yes | Yes |
| Custom Dashboards | Yes | Yes | Yes |
| Email Notifications | Yes | Yes | Yes |
Integrations
| Feature | Consul | Sovran | Diplomat Pro |
|---|---|---|---|
| LDAP Active Directory | Yes | Yes | Yes |
| Azure Active Directory | Yes | Yes | Yes |
| Paxton Net2 | Yes | Yes | Yes |
| Papercut | Yes | Yes | Yes |
| API | Yes | Yes | Yes |
Don't Take Our Word For It
Smart Locker Case Studies
With over twenty years’ experience our Smart Lockers are installed globally. Hear what our many customers have to say
Self Service Smart Lockers in Public Sector
Use Case: Streamlined IT Management & Device Loans
Southern Housing Group deployed the Diplomat™ Pro Smart Lockers to provide an efficient and centralised IT management solution.
Kay Tilbury
Self Service Smart Lockers in Manufacturing & Distribution
Use Case: Cummins’ Journey in Smart Lockers
Cummins partnered with LapSafe® to implement a more streamlined approach to device access.
Kay Tilbury
Self Service Smart Lockers in Managed Services
Softcat Streamlines ‘Leavers Kit’ Management
IT Infrastructure & Service Provider, Softcat, recently implemented its first Smart Locker into its infrastructure.
Kay Tilbury